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TERMS & CONDITIONS

​By using our website or purchasing products from Ground Zone Clothing, LLC (“Ground Zone Clothing,” “we,” “our,” or “us”), you agree to the following Terms and Conditions. Please read carefully before placing an order.

 

 

Products and Services

 

  • Ground Zone Clothing offers premium quality apparel, accessories, and other products.

  • Product images shown online may differ slightly from the actual items due to screen display differences.

  • Availability of items may vary. Some products may sell out quickly or be offered in limited runs.

 

 

Orders and Payments

 

  • Accepted payment methods: credit card, PayPal, Apple Pay

  • All transactions are processed in U.S. Dollars (USD)

  • Customers are responsible for paying any applicable taxes, duties, or additional fees required by their local jurisdiction.

 

 

Shipping and Delivery

 

  • We currently ship through USPS Priority Mail within the United States only.

  • Ground Zone Clothing is not responsible for delayed, lost, or damaged packages once transferred to USPS.

  • If your order is delayed or lost, please:

    1. Contact USPS directly for a claim

    2. Send us a verification email at [Insert Email] so we can do our best to help resolve the issue

 

 

Returns, Exchanges & Refunds

 

  • Items must be returned within 14 days of delivery.

  • Returns will only be accepted if items are:

    • Unworn

    • Clean and without stains/odors

    • Have all tags attached

  • All approved returns will be issued as store credit only (no refunds).

  • To initiate a return, email [Insert Email] with:

    • A description of the issue or reason for return

    • A clear, well-lit photo of the item (entire garment visible)

  • Final Sale items (sale items, limited editions, or products no longer listed on the website) are not eligible for returns, exchanges, or refunds.

 

 

Intellectual Property

 

  • All Ground Zone Clothing brand logos, designs, product images, and website content are protected under intellectual property law.

  • Unauthorized use, reproduction, or resale of Ground Zone Clothing assets is strictly prohibited.

 

 

User Responsibilities

 

  • Customers must provide accurate shipping and billing information.

  • Ground Zone Clothing is not responsible for lost or misdelivered orders due to incorrect customer information.

  • Fraudulent activity or misuse of our website may result in account termination and legal action.

 

 

Privacy Policy

 

  • Ground Zone Clothing may collect customer information for internal use such as order processing, customer service, and analytics.

  • We do not sell or share personal data with third parties.

  • For details, please see our [Privacy Policy].

 

 

Limitation of Liability

 

  • Ground Zone Clothing is not liable for:

    • Misuse of products

    • Website errors or downtime

    • Issues caused by third-party links or services

  • Our liability is limited to the value of the products purchased.

 

 

Governing Law

 

  • These Terms and Conditions are governed by the laws of the State of New York, USA.

  • Any disputes shall be resolved through the courts in New York or through arbitration where applicable.

 

 

Amendments

 

  • Ground Zone Clothing reserves the right to update these Terms and Conditions at any time.

  • Continued use of our website after updates constitutes acceptance of the new terms.

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